Terms and
Conditions For Online Purchase
In these terms and conditions, the "Company" or "we"
or mean angel-secret and the "Customer" or "you" shall mean
any person, firm, company or body which places an order with the Company.
Please read these terms and conditions carefully before using the site. By
using the site or any part of it, you agree that you have read these terms and
conditions and that you accept and agree to be bound by them.
General
·
The Company shall make every effort to
ensure that prices, details, and sizes of products on this website are up to
date. Prices are subject to change without prior notice and all orders are
subject to Company's acceptance at its sole discretion and stock availability.
·
The Company shall make every effort to
ensure the products displayed on the website are in stock. If from time to time
products become out of stock, the Company reserves the right to offer
alternative product/s to the Customer of similar value and style.
·
Prices charged for purchases on this
website may be different from those charged in our stores.
·
The prices charged are those applicable
on the day you order.
·
All orders are subject to confirmation
of final availability and we reserve the right to decline any order at our sole
discretion. In the event that we are unable to fulfill any of the products or
services in the Customer’s order, we will notify the Customer by phone or email
before delivery.
Registration
·
You are required to register before
placing any order through this website. During the registration:
a.
You must provide us with accurate,
complete and up to date registration information;
b.
You must safeguard your username and
password;
c.
You authorize us to assume that any a person using the site with your username and password is either you or is
authorized to act for you;
·
The Company has the absolute discretion
to refuse registration of a potential customer and to terminate the
registration of any customer for any reason whatsoever.
·
You must inform us immediately of any
changes to the information that you provided so that we can communicate with
you effectively.
·
In the event that your account is not
used for a specified period (currently, 3 years), we will, for your own and our
protection, deem your account to be no longer in use, and we will deactivate
your account and all your accumulated points and/or e-vouchers will be
forfeited (where applicable). You will need to reapply for a new account if you
wish to make further purchase at our website.
Return policy
Breakage
·
The Customer is requested to examine the
goods immediately upon delivery for any deficiencies and/or damages. Claims (if
any) must be lodged to our customer service hotline +852 67703370 and email angelsecret-cs@hotmail.com within
7 days from the date of delivery, otherwise we shall have the discretion to
refuse your claim after delivery.
Refund/Replace and Order Cancellation Policy
·
It is the receiver's responsibility to
check the condition of any goods received, at the time of delivery.
·
Refund/Replace is only available when A valid original receipt is provided.
·
Refund is applicable to expired or
own-brand products, all other products are applicable for replacement.
·
Refund will be credited into Customer's PayPal
account after we received the returned item within 4 weeks upon confirmation; or
deducted the refund amount of your next order. The Reward Points awarded for
that purchase will be deducted from and adjusted in your MoneyBack Card when
the refund is made.
·
In the event that the Customer would
like to claim a refund or return, please call our customer service hotline +852 67703370 and email angelsecret-cs@hotmail.com within
7 days from the date of delivery.
·
To cancel the order, please contact our
Customer Service Team, latest by 24 hours before the order is delivered.
·
Click & Collect service does not
accept refund.
·
Customer should avoid the shipping cost
unless the mistake is causing by angel-secret.
Cash Voucher
·
Angel-secret Gift Coupons are not
redeemable on www.angel-secret.com.
Title
·
All risks in the products shall pass to
the Customer upon delivery but we shall retain title in the products until full
payment has been received.
Force Majeure
·
The Company shall not be liable for any
delay or failure in its performance caused by or resulting from acts of God,
fire, flood, accident, riot, war, government intervention, embargoes, strikes,
labor difficulties, equipment failures, or any other causes beyond the control
of Company.
Payment Terms:
·
We accept Visa, MasterCard, American
Express and UnionPay for payment through PayPal.
·
All product prices listed are in USD
dollars.
·
To provide secure online commerce
transactions, we employ the Internet's Transport Layer Security (TLS) technology.
It encrypts the Customer’s personal information, including credit card number,
name, and address, so that it would not be read as the information travels over
the Internet. To check TLS Certificate information, you can right-click the
mouse and choose "Properties" & "Certificates".
·
The Customer’s offer to purchase made on www.angel-secret.com shall
be subject to our sole discretion and may not be accepted subject to the
availability of stock or other reasons. A final and conclusive invoice will be
presented to the Customer upon delivery.
·
We may from time to time set credit
limits for individual customers and we reserve the right to limit sales
including the right to decline sales to any customers.
·
We reserve the right to change the
payment terms for any order without prior notice.