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Terms & Conditions

Terms and Conditions For Online Purchase

In these terms and conditions, the "Company" or "we" or mean angel-secret and the "Customer" or "you" shall mean any person, firm, company or body which places an order with the Company. Please read these terms and conditions carefully before using the site. By using the site or any part of it, you agree that you have read these terms and conditions and that you accept and agree to be bound by them.


·         The Company shall make every effort to ensure that prices, details, and sizes of products on this website are up to date. Prices are subject to change without prior notice and all orders are subject to Company's acceptance at its sole discretion and stock availability.

·         The Company shall make every effort to ensure the products displayed on the website are in stock. If from time to time products become out of stock, the Company reserves the right to offer alternative product/s to the Customer of similar value and style.

·         Prices charged for purchases on this website may be different from those charged in our stores.

·         The prices charged are those applicable on the day you order.

·         All orders are subject to confirmation of final availability and we reserve the right to decline any order at our sole discretion. In the event that we are unable to fulfill any of the products or services in the Customer’s order, we will notify the Customer by phone or email before delivery. 


·         You are required to register before placing any order through this website. During the registration:

a.      You must provide us with accurate, complete and up to date registration information;

b.      You must safeguard your username and password;

c.      You authorize us to assume that any a person using the site with your username and password is either you or is authorized to act for you;

·         The Company has the absolute discretion to refuse registration of a potential customer and to terminate the registration of any customer for any reason whatsoever.

·         You must inform us immediately of any changes to the information that you provided so that we can communicate with you effectively.

·         In the event that your account is not used for a specified period (currently, 3 years), we will, for your own and our protection, deem your account to be no longer in use, and we will deactivate your account and all your accumulated points and/or e-vouchers will be forfeited (where applicable). You will need to reapply for a new account if you wish to make further purchase at our website.


Return policy


·         The Customer is requested to examine the goods immediately upon delivery for any deficiencies and/or damages. Claims (if any) must be lodged to our customer service hotline +852 67703370 and email  within 7 days from the date of delivery, otherwise we shall have the discretion to refuse your claim after delivery.


Refund/Replace and Order Cancellation Policy

·         It is the receiver's responsibility to check the condition of any goods received, at the time of delivery.

·         Refund/Replace is only available when A valid original receipt is provided.

·         Refund is applicable to expired or own-brand products, all other products are applicable for replacement.

·         Refund will be credited into Customer's PayPal account after we received the returned item within 4 weeks upon confirmation; or deducted the refund amount of your next order. The Reward Points awarded for that purchase will be deducted from and adjusted in your MoneyBack Card when the refund is made.

·         In the event that the Customer would like to claim a refund or return, please call our customer service hotline  +852 67703370 and email within 7 days from the date of delivery.

·         To cancel the order, please contact our Customer Service Team, latest by 24 hours before the order is delivered.

·         Click & Collect service does not accept refund.

·         Customer should avoid the shipping cost unless the mistake is causing by angel-secret.


Cash Voucher

·         Angel-secret Gift Coupons are not redeemable on



·         All risks in the products shall pass to the Customer upon delivery but we shall retain title in the products until full payment has been received.


Force Majeure

·         The Company shall not be liable for any delay or failure in its performance caused by or resulting from acts of God, fire, flood, accident, riot, war, government intervention, embargoes, strikes, labor difficulties, equipment failures, or any other causes beyond the control of Company.


Payment Terms:

·         We accept Visa, MasterCard, American Express and UnionPay for payment through PayPal.

·         All product prices listed are in USD dollars.

·         To provide secure online commerce transactions, we employ the Internet's Transport Layer Security (TLS) technology. It encrypts the Customer’s personal information, including credit card number, name, and address, so that it would not be read as the information travels over the Internet. To check TLS Certificate information, you can right-click the mouse and choose "Properties" & "Certificates".

·         The Customer’s offer to purchase made on shall be subject to our sole discretion and may not be accepted subject to the availability of stock or other reasons. A final and conclusive invoice will be presented to the Customer upon delivery.

·         We may from time to time set credit limits for individual customers and we reserve the right to limit sales including the right to decline sales to any customers.

·         We reserve the right to change the payment terms for any order without prior notice.


Notification Module
Please contact us before you place the order due to the virus's problem, not all the production lines are available.